Milyki is a Swiss customizable fine jewelry brand. We are specialized in jewelry personalization and bespoke design. While most jewelers focus on selling mass produced items, Milyki designs and makes high quality jewelry pieces that are vastly customizable, directly by our customers from our web site.
We believe that jewel must be a very personal and intimate accessory and must conveys values, history and emotion of the person who wears it. This is the reason why we make our collection entirely customizable.
“Create personalized jewelry to empower every woman with independence and freedom of choice.”
Customization (or Personalization) is giving the choice to our customers to adapt and transform a jewelry piece from a base model available on our web site. All jewelry sold on Milyki web site are fully customizable. You can for example change the gold color and chose your favorite gemstone among many ones to make the jewelry very special and personal to you.
Bespoke creation refers to a special order. In this case, the creativity is the only limit. The result of the bespoke design is a one of a kind jewelry piece. We are happy and always quite excited to take special request from our customers. Feel free to share with us a description or hand sketches of your dream jewelry. We will advise and answer with quote. Because making designs that tell your emotion, values and story is our mission, the bespoke design service is always free of charge.
Yes. All products presented on our website are already customizable. However, if this is not enough and you have in mind a very special and unique design, you can use our free design service. Unlike many other brand, we don’t charge any design fees.
Don’t hesitate to send us your sketches and/or description of your dream jewelry piece, we will be more than happy to provide guidance and to make an estimate without any obligation.
Many shops will help you measure your finger size using a ring sizer. If you already have a ring that suits you, it can also be measured in any jewelry store. Otherwise, Milyki can also send you a free ring sizer on request by writing to us at email@example.com.
More information in this ring size guide.
Yes. Jewelry personalization is our purpose. Customer full satisfaction is very important to us. On the page of the earring product, you have the option to buy a single unit of earrings.
For the asymmetric designs, you can of course choose to purchase only the left or right unit. There is absolutely no additional charge, the total price is simply divided by 2.
Milyki’s jewelry is made at our own workshops or our partners’ workshops in Switzerland and Italy.
We have chosen these localities, focusing on product quality and respect of labor standards, in order to avoid exploitation of children or other persons, and to be closer to our clients.
The lead time between your order and delivery is 3 or 4 weeks depending on the complexity of the jewelry piece.
This duration is necessary because we never mass-produce. Each gemstone is handpicked and the jewelry is handcrafted including the stone setting. The final product is then meticulously controlled to ensure it meets the highest quality standards before shipping.
Additionally, the estimated delivery date is always indicated on the product page.
The Milyki “signature” gift card is valid for one year from the moment of its purchase.
Unless otherwise specified, Milyki utilizes diamonds which are ethically sourced, G color, VS clarity with an excellent cut. This corresponds to high standards in jewelry industry.
We strongly believe that G-VS is the best quality-price choice, you will obtain a radiant shine without having to bear an excessive cost which does not bring any value to the beauty of the jewelry. Above G-VS quality, even an experienced gemologist cannot detect any difference with naked eyes.
Yes. Every jewelry will be delivered with a certificate of authenticity.
No. Signing up and creating an account on Milyki web site is not needed to make a purchase. However, with your personal account, you can easily manage delivery addresses, check status of orders at any time without having to wait for email notifications.
All prices displayed on our website are inclusive of all taxes.
In case of delivery in Switzerland or European Union, there is absolutely no other additional cost or tax.
In case of delivery out of European Union and Switzerland, the client becomes the importer. In this case, we will automatically deduct the Swiss VAT before the purchase confirmation and payment. The client will be then responsible for the duty and VAT of the destination country. Read more info about VAT and duty free service.
We accept Visa, MasterCard, PayPal, Bank Transfer and Swiss Postcard.
Online payment on Milyki website is totally secured and is very important for the safety of our clients. The transaction is fully encrypted by our payment service provider Swiss PostFinance. Milyki does not read or store your payment credentials, these information are directly managed Swiss Postfinance or PayPal, responsible for the transaction. More info about secured payment.
On the web site, you can choose between EUR (Euros) and CHF (Swiss francs). Unfortunately, we don't accept any other currency.
At checkout, just choose the option "Payment 3x with Visa or MasterCard". One third of the amount will be paid immediately. The remaining amount will be automatically charged to your credit card after one and two months. We don't charge any additional cost for this payment service.
We ship worldwide. The package is fully insured until delivery against your signature.
Shipping is free for all orders worldwide. More info about shipping.
Yes. Not only it is secured by our partners during transportation, the package is fully insured by Milyki until delivery and your signature.
Yes. The right to change one’s mind without any fees and explanations is essential for a pleasant and safe purchase. After the receipt of your package and within 30 days you can benefit from the free return or free exchange service.
More information about returns.
Just contact us on firstname.lastname@example.org. We will guide you step by step to initiate the return process.
We are very confident about the quality of our products, this is why we offer a 3 year warranty against flaws or hidden defects on all products sold.
Please just contact us by email email@example.com and indicate your purchase order number. We will guide you step by step to send back the ring for a resize. More info about ring resize conditions.